Your Faucet Isn't Broken. One Part Inside It Is.
A faucet is a valve with a handle on it. When it drips, one of maybe five parts has worn out — a cartridge, an O-ring, a compression washer, a brass valve seat, a seat-and-spring set. We repair faucets and install new ones across Edmond and the OKC metro as part of our general plumbing work, and most of the time the honest fix is the small part, not a new fixture. Oklahoma State License #190465. Call or text us — 405-519-1868.
Match the Symptom Before You Buy Anything
| Symptom | What's Actually Failing | The Fix |
|---|---|---|
| Steady drip from the spout after shutoff | Worn cartridge — or on two-handle faucets, a flattened compression washer grinding on a scored brass valve seat | Identify the valve type, replace the cartridge or washer, and dress or swap the seat so the new rubber survives |
| Water seeping around the base of the spout | O-rings hardened and cracked by chlorine and age | New O-ring kit and silicone plumber's grease — minutes, not hours |
| Handle grinds, sticks, or takes two hands | Mineral scale binding the ceramic discs or seizing the cartridge in the body | Pull the cartridge before it seizes for good; descale or replace it |
| Puddle under the sink, swollen cabinet floor | Supply line or angle stop — not the faucet at all | New braided stainless supply lines and quarter-turn brass stops |
| Weak flow or spitting at the spout | Scale-packed aerator screen, or pressure trouble upstream | Clean or replace the aerator; if it spits and the pipes bang, we put a gauge on your static pressure |
| Handle turns but water won't shut off | Stripped handle splines or a blown cartridge | Close the angle stop under the sink, then call or text 405-519-1868 |
You Replaced the Washer. It Still Drips. We Know.
You did the logical thing: closed the angle stops, pulled the handle, matched the old washer against the hardware-store assortment card. The drip stopped for a week. Then it came back — same rhythm, same rust ring in the basin.
Three things cause that, and none of them are your fault. First: the brass valve seat under that washer is probably scored. Fresh rubber pressed against a pitted seat chews itself up in days — the seat has to be dressed flat or backed out with a seat wrench and replaced, the step the videos skip. Second: plenty of faucets don't use washers at all. Single-handle designs seal with a cartridge, a ball, or a pair of ceramic discs. Third: "universal" cartridges. An off-spec cartridge a millimeter out seals like a screen door. The fix is the exact part — an older Moen single-handle takes a Moen 1225, not whatever hung closest to the register.
We bring the diagnosis, not the lecture. You tried the cheap fix first. So would we.
The Amazon Faucet Trap: Why Nobody Will Warranty That Fixture
Online marketplaces are stacked with faucets that photograph exactly like the name-brand version. Inside the box: a chrome-plated zinc body, a plastic cartridge with no part number any supply house can cross-reference, and a "lifetime warranty" from a seller that may not exist by spring. The box never specifies whose lifetime. Judging by the cartridge, a housefly's.
Gage has been blunt about this since his flipper-cleanup days: cheap online faucets and fixtures cannot be warrantied. Not by the seller you'll never reach, and not by us — we stand behind our labor, but no plumber can stand behind a fixture with no replacement parts on this continent. When that plastic cartridge lets go, there is nothing to order. The "repair" becomes a full tear-out, new supply hookups, and a second installation bill for the same sink.
What we install instead: brass-bodied fixtures from real supply houses with a real parts channel. When a cartridge in one of those wears out eight years from now, we order a cartridge. That's the difference between owning a faucet and renting one.
Already bought yours online? We'll still install it — after the warranty conversation, while it's still returnable.
Cartridge or Washer: How We Diagnose Before We Pull a Wrench
Four valve designs run nearly every faucet in the metro:
- Compression — two handles you screw down. A rubber washer crushes against a brass seat. The only design that's supposed to need washers.
- Cartridge — one handle that lifts and swings, or two that quarter-turn. A replaceable sleeve with O-rings does the sealing.
- Ball — one handle on a dome cap, common in older kitchens. Rubber seats and springs in the body; a Delta-style seat-and-spring kit is the classic repair.
- Ceramic disc — one handle, a short quarter-turn, smooth feel. Two polished ceramic plates shear across each other. Nearly drip-proof until scale gets between them.
Handle count, rotation feel, and brand narrow it to one design before anything comes apart. Then the repair is targeted: washer plus seat for compression, exact-match cartridge with fresh O-rings and silicone grease for sleeve types, seats and springs for a ball, descale-or-swap for a disc.
When replacement is the honest call — pot-metal body corroding from the inside, finish flaking into the basin, parts discontinued — we say that instead, and the install gets done to code: new braided stainless supply lines (code caps that flexible connector at 30 inches for most fixtures, since over-long lines kink and burst), quarter-turn brass angle stops in place of the multi-turn relics that freeze open, the right fit for your sink's hole pattern — single-hole, 4-inch centerset, or 8-inch widespread — and a static pressure check on the way out. Code tops fixture pressure at 80 psi; anything above that slams a quarter-turn ceramic-disc valve shut hard enough to rattle pipes in the wall.
A seat-and-spring kit is pocket change next to a widespread faucet — and both are pocket change next to rebuilding the cabinet floor a slow leak spent a year rotting. We start at the bottom of that ladder and climb only when the parts force us to.
Drips Are a Billing Meter, Not Background Noise
A drip per second is 86,400 drips a day. That's not a scare statistic — just a clock multiplied out, running while you sleep.
You don't need a national water-waste figure. Price your own: put a measuring cup under the drip for one hour. Multiply by 24, then by 30, and set that against the rates on your city water bill. If it's the hot side dripping, run the math twice — once at the meter and once at the water heater, which reheats every drop you lose.
And the part no bill itemizes: the cabinet under the sink is particleboard. It swells, it molds, it lets go. No guilt — everybody lives with a drip for a while. But the repair is one part; the drip is a subscription.
Hard Water Has a Maintenance Schedule for Your Faucet
If your shower glass wears a white crust, the same minerals are at work inside every faucet in the house. Scale builds on ceramic discs until the handle grinds. It packs the aerator screen until the stream spits sideways. Worst case, it cements the cartridge into the faucet body until removal day becomes demolition day — and a builder-grade fixture with a plastic cartridge in a thin zinc body loses that fight years before a brass one. If your house came with a row of shiny lowest-bid faucets, the clock is already running. How to stay ahead of it:
- Aerator — unscrew, soak in white vinegar, brush, reinstall. Costs you a cup of vinegar. When the spray fans sideways, you're overdue.
- Stiff handle — that's the warning, not the failure. Descale or replace the cartridge while it still comes out willingly. A cartridge that seizes in a cheap body can take the whole faucet with it.
- Angle stops — close and reopen them once or twice a year, or the one that's never moved will be frozen open the night you need it shut.
- Supply lines — not lifetime parts. If yours came with the house, have them checked next time a plumber is under the sink.
And the honest fine print: if a faucet fails at 2 AM, close the angle stop and go back to bed. We answer the phone at 2 AM — but that's emergency-rate work, and a drip with the stop closed isn't an emergency. Save the after-hours rate for pipes that actually burst.
What Edmond Homeowners Say When the Drip Stops
Receipts, not adjectives — both verbatim from Google:
"Ultimate Plumbing is the ultimate lifesaver! From kitchen faucet repairs to hot water tanks, they can do it all! Always professional and quick to respond as well."
"Our family had Gage come out from Ultimate Plumbing to put in new outdoor faucets because ours leaked. He did a great job and we love our new faucets. He was professional and arrived when he said he would (which is a big deal these days). I would highly recommend him for any service you may need him for. His prices beat all of his competitors as well."
FAQ
Why does my faucet still drip after I changed the washer?
Usually because the brass valve seat under the washer is scored, so the new rubber gets chewed up within days — the seat needs to be dressed flat or replaced with a seat wrench. The other common reason: your faucet doesn't use washers at all. Single-handle faucets seal with a cartridge, ball, or ceramic discs.
How much should a plumber charge to install a faucet?
There's no honest flat number, because the faucet swap is rarely the whole job. Seized angle stops, a basin nut fused to the deck, supply lines that need replacing to meet code, a mismatched hole pattern — each one changes the work. We look at the sink and go over the cost before we touch anything. What we won't do is quote a teaser number over the phone and "discover" the rest at your kitchen counter.
Can a handyman install a new faucet?
A straightforward swap with healthy shutoffs? Often, yes. It stops being straightforward the moment the angle stop won't close, the old basin nut won't break loose, or the supply lines need to be brought up to code — and you find that out mid-job, with the water off and the sink in pieces. A licensed plumber is also accountable if something fails later. Finishing other people's plumbing shortcuts is a standing line of work for us.
Why won't anyone warranty the faucet I bought on Amazon?
Because a warranty needs two things: a company that will still answer in five years, and a parts channel that can ship a replacement cartridge. The bargain marketplace faucet usually has neither — no cross-referenceable part numbers, no supply-house listing, often no manufacturer left to call. We warranty our labor on any install, but nobody can stand behind a fixture with no parts.
How much water is my dripping faucet actually wasting?
More than it sounds like — one drip a second is 86,400 drips a day on a meter that never sleeps. Measure your own: a cup under the drip for an hour, times 24, against the rates on your water bill. If it's the hot side, add what the water heater spends reheating everything you lost. One worn cartridge or washer ends all of it.
Does hard water ruin faucet cartridges?
Yes. Mineral scale grinds between ceramic discs, stiffens cartridges until they seize in the body, and packs the aerator screen until the stream spits. Builder-grade fixtures with plastic cartridges fail fastest. The defense is cheap: vinegar-soak your aerators, and deal with a stiff handle the week it appears instead of the year the faucet gives up.
Is it worth repairing an old faucet, or should I just replace it?
If the body is solid brass and parts still exist, repair wins — a cartridge, seat, or O-ring swap brings it back for a fraction of a new fixture installed. Replacement is the honest answer when the body is corroding pot metal, the finish is flaking into the sink, or the manufacturer's parts are gone. We tell you which one you have, and why, before any work starts.
What's the difference between a cartridge faucet and a compression faucet?
A compression faucet has two handles you screw down, crushing a rubber washer against a brass seat — when it drips, the washer or seat is worn. A cartridge faucet seals with a replaceable sleeve the handle lifts or turns, so a drip means the cartridge or its O-rings are done. Quick test: if you crank the handle tight to stop the water, it's compression. If it glides or stops at a quarter-turn, it's a cartridge or ceramic disc — and the washer aisle is the wrong aisle.
Call Before the Cabinet Floor Makes the Decision
Start where it costs nothing: the symptom table up top. If water is moving where it shouldn't, close the angle stop — clockwise, snug, done. Then call or text us at 405-519-1868. We'll tell you whether you're looking at a cartridge, a seat, or a new fixture, and we'll go over the cost before a wrench comes off the truck. Edmond and the OKC metro. Oklahoma State License #190465. Repairs over replacements — every time the parts allow it.